This policy explains what personal data we process when you visit this website or contact us, why we process it and what rights you have, under Articles 13 and 14 of EU Regulation 2016/679 (GDPR).
1.Data controller
BTB Packaging, Via Scozia, 5 – 64026 Roseto degli Abruzzi (TE), Italia.
- Phone: +39 380 137 3035
2.What data we process
Browsing data: the servers hosting this website automatically record some technical data, such as IP address, date and time of the visit, requested page and browser type. It is used only to run the website and protect it from abuse.
Data you give us: when you contact us by phone, WhatsApp or email, we process the data you choose to share, such as your name, company, phone number and the content of your request.
3.Purposes and legal basis
- Answering requests for information and quotes: pre-contractual steps taken at your request (Art. 6(1)(b) GDPR).
- Managing orders and business relationships and meeting tax and legal obligations (Art. 6(1)(b) and 6(1)(c) GDPR).
- Keeping the website running and secure: our legitimate interest (Art. 6(1)(f) GDPR).
4.Cookies
This website does not use profiling cookies or any analytics or tracking tools, whether our own or third-party. This is why there is no cookie consent banner.
5.External services
The website is hosted by Vercel Inc. (United States), which processes browsing data on our behalf. Data is transferred outside the European Union with the safeguards required by the GDPR (EU-U.S. Data Privacy Framework and standard contractual clauses).
The WhatsApp, Instagram and Facebook buttons are plain links: they send no data until you click them. Once opened, Meta Platforms' privacy policies apply.
6.Data retention
Browsing data is kept only as long as needed for technical and security purposes. Contact data is kept as long as needed to handle your request and any business relationship and, where applicable, for the periods required by law (for example ten years for tax records).
7.Data sharing
Your data is never sold or published. It can be accessed only by technical providers (such as the hosting service) and by the advisers who help us meet our legal obligations, to the extent necessary.
8.Your rights
You can ask at any time to access, correct or delete your data, restrict or object to its processing, or receive it in a portable format (Articles 15–22 GDPR), by contacting us at the details above.
You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
9.Changes
This policy may be updated, for example if we add new services to the website. The date of the last update is shown at the top.